FAQ

How does personalization work?
You can personalize your item by entering custom text, choosing from preset verse options, or uploading one document or reference file where available. Each order is reviewed before production begins.

Will my text be repeated across the full garment?
On all-over print styles, your selected wording is arranged as part of the overall pattern layout, so repetition and placement may vary by product and size.

Can I submit any wording I want?
We welcome meaningful wording, verses, lyrics, and personal messages. Submitted content must comply with applicable platform and content requirements.

How long does production take?
Most products enter production within 5 business days. Cotton styles may require up to 7 business days.

How long does shipping take?
Standard shipping typically arrives within 7-10 business days after dispatch. Priority shipping typically arrives within 5-8 business days after dispatch.

Do you offer free shipping?
Yes. Buy 2 or more items and save 12%, with free standard shipping where eligible.

What shipping options do you offer?
Standard Shipping: $2.95
Priority Shipping: $6.95

Do you offer multi-item discounts?
Yes. Buy 2 or more items and save 12%, with free standard shipping where eligible.

Can I cancel or change my order?
Orders may be canceled or modified within 12 hours of purchase by contacting our support team at Email: admin@fydeprint.com. Once an order has entered production, cancellations and changes are no longer supported.

What if my item arrives damaged or incorrect?
If your order arrives damaged, incorrect, misprinted, or is lost in transit, contact us within 30 days of delivery at Email: admin@fydeprint.com. We will make it right with a remake or refund.

How long does after-purchase support review take?
After we receive your request at Email: admin@fydeprint.com, our support team will review the issue within 2 business days and work with you on the best resolution.

Do I need to return the item?
You do not need to return the item unless our support team specifically asks for it.

How can I contact you?
You can reach us by email at Email: admin@fydeprint.com.com or by phone at +1 972 812 1558.